Comments on AmberCat: Dulux Paintpod Review - It really Sucks!!!

It really frustrates me to read about people who h...

2009-02-14T19:31:00.000Z

It really frustrates me to read about people who have accepted being told "we will only offer an exchange" or "it's past 30 days". It is absolute rubbish.

KNOW YOUR RIGHTS AND THE LAW THAT PROTECTS YOU!

The LAW states:
(Sale of Goods Act 1979)
"Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale)."

This applies up to SIX YEARS after purchase. After 6 months, you need to prove the fault was present at time of purchase. Before that, the onus is on the retailer. Note: The RETAILER, not the manufacturer.

See:
http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

I get frustrated by the speed of the pod. Also b...

2009-01-05T10:31:00.000Z

I get frustrated by the speed of the pod. Also by how much effort you actually have to put in to get a nice even spread - it doesn't seem to come out equally around the roller sleeve.

I am utterly convinced I can paint a wall fast without (& have indeed resorted to "regular" rollers on walls since getting it)....

....but equally I would say that the Paintpod does go very efficiently on the paint, *and* leaves no splatter at all. So having had all our ceilings skimmed last year, I plan to continue to slowly do those using the paintpod. Although the sleeves, so beautifully cleaned, don't hold up well sitting around not being used: I did one VERY large room (3.2m high ceilings - it helped a LOT !) last summer, and that sleeve just didn't hold the paint this past weekend, had to buy another....although at £3 in B&Q, not bad price.

So my advice to others would be to NOT bother, to be honest. I'm wavering on sticking mine on fleabay !!!

cheers
Mike

Yep, I too have had exactly the same problem with ...

2008-12-09T15:47:00.000Z

Yep, I too have had exactly the same problem with the Paint Pod. Most of a weekend wasted trying to get the thing to work...

And Homebase customer services were terrible, had to create a real fuss to get my money back (for the unused paint and pod) as it was out of the 28 day money back.

Avoid paint pods and avoid Homebase!

Well I gotta say that mine does suck, in the right...

2008-11-09T18:58:00.000Z

Well I gotta say that mine does suck, in the right way. The girlfriend bought it and started thej ob and then handed it over to me to finish. I bought the extra reach handle, which it could be improved upon, works well and made it a bit easier. I'm happy with the whole setup and while there is a knack to knowing when you have enough paint on the roller, it's a pretty good system.

Donal

We had the same problem too. Two weekends spent tr...

2008-07-26T11:25:00.000+01:00

We had the same problem too. Two weekends spent trying to get it to work - we tried two different machines, two dip tubes, two batteries, two different pots of paint. Still no joy. We phoned Dulux who said they had had 'quite a few queries about this'(!) They advised cleaning the machine out, placing the machine higher than the tube, and also vigorously stirring the paint before use. We did all this. Still no joy. By this time we could have painted the room twice with a small paint brush. We returned the paintpod to Homebase and had a big row with the customer services person who said it was out of their 28 day refund time (it would be after all that time trying to get it to work) and they'd only exchange it. Nooooo! I don't want to see another PaintPod in my life. The manager was much more helpful, and pointed out that Dulux have a 1 year guarantee on it. He gave a refund and said HE would get the money back from Dulux under their guarantee. It might be worth trying this yourself, by getting in touch with Dulux.

The first Paintpod I bought did not work. However...

2008-07-15T18:22:00.000+01:00

The first Paintpod I bought did not work. However, I took it back to B&Q and they gave me a replacement straight away - they said they have had some returned which do not 'prime'. The replacement has worked fine. It has saved us quite a bit of time and it uses much less paint than we would have used with the normal method. It is not so good at cleaning the roller sleave, though. That, and the edging brush and pot I had to wash by hand. Overall, I am quite pleased with it.

James,If the product does not work then the retail...

2008-06-25T17:27:00.000+01:00

James,

If the product does not work then the retailer MUST give you your money back under the Sales of Goods act.

We have got the same problem too. Dulux Paintpod r...

2008-06-24T20:55:00.000+01:00

We have got the same problem too. Dulux Paintpod really does suck - and not in a good way. The first one did not pump the paint so we took it back to B&Q for an exchange. The second one had the same problem. B&Q are refusing to refund it. Please avoid the product at all costs.

Thanks for the review you saved me some green. I w...

2008-06-18T23:20:00.000+01:00

Thanks for the review you saved me some green. I was about to buy the Paintpod, but will now paint my walls the good old way.